Terms and Conditions
Welcome to the Teddy House Qatar website. If you decide to use the Teddy House Qatar website, please read this document carefully because it contains terms and conditions that you agree to. The terms and conditions of use below apply to the use of the Teddy House Qatar website and to every purchase you make through the Teddy House Qatar website.
This site is owned and operated by Teddy House Qatar which has an official store at unit 96A, Building No.14, Medina Centrale, The Pearl Qatar. If you have any complaints/questions or correspondence regarding the Terms or the Teddy House Qatar website, please contact the contact listed on the Contact Us page.
To make a transaction or purchase on this site, you need to register your personal data first. After you register on the site, you will get an account and password. Account confidentiality and all activities related to the use of your account are your responsibility. You are expected to always ensure that you have logged out of your account after each use.
Prices listed on our website are in The State Of Qatar local currency; Qatar Riyal. Discounts occur when there are discounts or promotion on certain products. Price changes may occur at any time without prior notice. Prices on the site do not include postage. Shipping costs will be adjusted by calculating the weight of the product and the location/distance/destination of delivery.
Purchase of Teddy House Qatar Products
You can only buy a product if the quantity is available for sale and is listed in the product list on the Teddy House Qatar website. Teddy House Qatar has the right to refuse an order if it turns out that there is an error in the price and quantity available for the product ordered. Details of the products available for purchase (including prices) can be found on the Teddy House Qatar website. Teddy House Qatar can ensure that all details and product descriptions that appear on the Teddy House Qatar website are correct when the relevant information is placed on the Teddy House Qatar website. Although various efforts have been made to keep the information on the Teddy House Qatar website up-to-date, the information that appears at any given time may not always reflect the circumstances when you placed your order.
After you have selected the product you want, click the 'Checkout' button at the end of the order process. Once you click the 'Checkout' button, you have created a binding offer for the sale of the product. Your offer at this stage is still subject to our acceptance. Teddy House Qatar will send an email to confirm that the product order has been received. After your payment process has been verified by Teddy House Qatar, then Teddy House Qatar will send you an email to confirm that the product you ordered is in the process of being shipped. Teddy House Qatar may refuse or not process your order if: the product you ordered is discontinued or no longer available, Teddy House Qatar cannot verify the payment process you made.
Canceling contracts and Refunds
1) Cancellation of Orders
All bookings that you have made on the Teddy House Qatar website cannot be canceled for any reason. Teddy House Qatar will not refund all payments that have been received.
2) Failed or Damaged Products and Wrong Orders
You can return your ordered products if they are damaged or if the product you receive is not the product you ordered.
When exchanging a faulty or defective product, we will:
Send you a replacement product free of charge.
Waive the return fee (fee to return the order) when the receipt is issued, or we will collect your goods free of charge.
3) How to return goods
You can return the item by contacting Teddy House Qatar via email or telephone. The mechanism for returning goods will be explained by the operator of Teddy House Qatar.
The following information will be required when returning goods:
Confirmation Email containing your Transaction Reference Number
Shipping/Delivery Documentation containing your Shipping/Delivery Amount
List and description of the goods to be returned
Reason for returning the goods
If returning goods by post do not forget to include:
Completely filled return form.
Receipt showing all return costs if you claim all replacement costs for damaged or incorrectly addressed items.
4) Stay Connected With Us
Register your email address in our membership section. We will provide you with up-to-date information about new product launches and ongoing interesting promotions.
5) How to Contact Us
Our contact details can be found on the Contact Us page.
Each customer can choose the payment method that has been given, the choice can be adjusted to the comfort and convenience that consumers are more comfortable transacting on our site. Each customer is required to pay for all orders that have been made within a certain time period that we have provided. If you have not paid by the time specified we have the right to consider it a cancellation of the order and not proceed to the delivery process. Consumers can clarify payment transactions made directly to our distributors in accordance with applicable terms and conditions (manual transfer payments). In providing easy payment methods for consumers, we use trusted payment services.
We will send your order as soon as possible and it will arrive at its destination within the time period stated in the notification email you received after making payment. We will let you know if the item you ordered will be slightly delayed due to obstruction or something else. This is possible if we are unable to deliver the ordered goods to certain locations that are difficult to access by the delivery service provider. If something like this happens, we will notify you and ask for suggestions to send to an alternative address that can be reached. Delivery is not available on Sundays and public holidays. The official shipping/delivery service that we use every time we send a product is through our appointed delivery partners.
Teddy House Qatar may modify or cancel, temporarily or permanently, the Teddy House Qatar website (or any part thereof) with or without notice to you; Teddy House Qatar is not responsible to you or any third party for such changes or cancellations; and/or Amend the Terms from time to time, and continuing to use the Teddy House Qatar website (or any part thereof) after such changes are deemed to be acceptance of those changes.
It is your responsibility to check regularly to conclude whether any of the Terms have changed. If you do not agree with any changes to the Terms then you must immediately stop using the Teddy House Qatar website. If Teddy House Qatar changes the above Terms, your order will be subject to the Terms and Conditions on the date and time you place an order.
Intellectual Property Rights order.
We are the sole owner or official licensee of all rights from the Teddy House Qatar site and its contents. All titles and intellectual property rights in this site are our property and are protected by applicable law. The site, name and logo are registered trademarks and are protected by copyright law. It is strictly forbidden to use, modify or install any of the above-mentioned brands.
If any part of the Terms is declared invalid or unenforceable, then that obligation shall be deemed removed from the Terms and the remaining obligations of the Terms will remain in full force and effect.
Disclaimer of Warranty and Liability
The Site, and any content available on the Site, is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including but not limited to all warranties of merchantability, fitness for a particular purpose, title and non-infringement. You agree that your use of this site is at your own risk and that you are solely responsible for all costs associated with any necessary servicing or repair of any equipment you use in connection with your use of the site. Neither we nor any of our business partners represent or warrant that the site will be uninterrupted or error free, that defects, if any, will be corrected, or that the site will be free of viruses or other harmful components; nor do we or they make any representations or warranties about the accuracy, reliability, currency, quality, performance or suitability of the site or any content available on the site. In the event of any problems with the site or any content, you agree that the only solution is to stop using this site. All products and services listed or purchased on or through the site are subject to applicable express warranties only. To the fullest extent permitted by applicable law, we disclaim all other warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, with respect to the products and services listed or purchased on or through the site. . We disclaim any and all liability for defective products or claim failures caused by normal wear and tear, misuse of the product, misuse, product modification, improper product selection, non-compliance with codes, or errors. Not with any stand against it.
Changes to Terms and Conditions
We reserve the right to change these Terms & Conditions without notice to you from time to time. If we decide to change these Terms & Conditions we will post those changes here. We encourage you to visit our section of the Site regularly to stay aware of any changes. Any improvements will become effective once the revised terms have been posted on the Site.
User comments, criticism, and other input
We do not ask for and we do not wish to receive any confidential, proprietary or informational information from you either through the Site, e-mail, or by any other means. Unless expressly agreed in writing prior to your submission to us, any comments, feedback, information or other material submitted or transmitted to us will be deemed non-confidential or confidential. By submitting or submitting comments, feedback, information or other materials to us, you warrant that all submitted information and materials are original to you and that no other party has any rights to such information or materials. All comments, feedback, information or other materials submitted must and remain our property. We have the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material and information (in whole or in part) worldwide and/or for inclusion in other works in any form, medium, or technology now known or known then developed. You also warrant that any "moral rights" in posted information and materials have been waived.
Limitation of Liability
To the maximum extent permitted by law, any claim for damages arising out of or relating to products or services listed or purchased on or through the site must be limited to a refund of the purchase price paid for such products or services. Under no circumstances will we or any of our business partners, or from us or their officers, directors, shareholders, employees, agents or representatives, or any other party involved in creating, producing, transmitting or distributing the site or any product sold through the site , or any part thereof, shall be liable for any damages, exemplary, consequential, incidental, indirect or special arising out of or in connection with the site or any content, products or services available or contained therein, whether for breach of contract, negligence, strict liability or otherwise, even if the party has been advised of the possibility of such damages. Some countries and/or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you. In the event that the limitation of liability cannot be enforced for any reason, then the maximum liability for any foregoing types of damages will be limited to the amount we accept for the transaction giving rise to the claim. so the above exception may not apply to you. In the event that the limitation of liability cannot be enforced for any reason, then the maximum liability for any foregoing types of damages will be limited to the amount we accept for the transaction giving rise to the claim. so the above exception may not apply to you. In the event that the limitation of liability cannot be enforced for any reason, then the maximum liability for any foregoing types of damages will be limited to the amount we accept for the transaction giving rise to the claim.